I was forwarded an email from a very nice lady (let’s call her Jane), who is registered to take our public TDG training coming up in a couple of weeks at our Delta, B.C. office.
She said she has some product that needs to be shipped to Brazil, which she was told was dangerous goods. Jane wanted to know if we sell corrosive labels and if we can do up the dangerous goods document or if she would be able to do it herself after she takes her training. I asked Jane to call me; sometimes it is just easier to talk on the phone.
Training or Repacking?
While on a call I asked her if she is taking our public air (IATA) training and she said, “No. Just the TDG“. I explained to Jane that by completing the TDG training she will be certified to ship, handle, transport, and import dangerous goods within Canada via road, rail, and domestic marine; therefore, even after she takes her TDG training she can’t ship dangerous goods to Brazil.
After clarifying this with her I advised that if she wants to ship this product to Brazil she will need to either take an air training course or use our repackaging service.
It’s very common to hear this from our first-time clients whose dangerous goods shipment is delayed somewhere and now they are panicking to get it “unstuck”. I had a similar situation couple of weeks ago.
Delayed Shipment of Dangerous Goods
A gentleman was referred to us by an air carrier. Let’s call him Jack. Jack called asking if we can assist him with his package that is held up by the air carrier at the air carrier’s location. The air carrier was local to ICC; hence, they gave Jack our contact information. In an effort to understand what happened I asked him about what he was shipping and he told me very plainly, samples.
Now we all know “samples” can mean just about anything. Jack said that they were samples from their equipment and he was shipping them to the USA for testing. I asked him if he had the SDS for these samples and if he could email it to me along with the quantity per sample.
Apparently, there were two (2) 0.5 litre bottles inside this box. Jack is based in northern B.C. so his shipment was transported via ground and then it was supposed to go air from Vancouver, B.C. Jack mentioned that supposedly his shipment started to leak and it seeped to the outside of the package. The air Continue Reading…