New Recall of Laptop Computer Battery Packs
An expanded recall of laptop computer battery packs for Panasonic battery packs used in Toshiba laptop computers was made on Wednesday January 4th, 2017.
The lithium-ion battery packs can overheat and cause burns and fire hazards.
This expanded recall involves Panasonic lithium-ion battery packs installed in 41 models of Toshiba Satellite laptops, including the Satellite models affected by the March 2016 recall. Toshiba has expanded the number of battery packs to include those sold between June 2011 and November 2016. The battery packs also were sold separately and installed by Toshiba as part of a repair. Battery packs included in this recall have part numbers that begin with G71C (G71C*******). Part numbers are printed on the battery pack.
If your battery pack is part of the recall, power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, you should use the laptop by plugging into AC power only. Battery packs previously identified as not affected by the March 30, 2016 recall are included in this expanded announcement.
To see if your device is eligible for exchange, go to http://go.toshiba.com/battery or call Toshiba America Information Systems toll-free at 866-224-1346 any day between 5 a.m. and 11 p.m. PT.
As always, ICC is here for all of your safety needs. Contact us today for our Lithium Battery Multi-Modal transport course, packaging and marks and labels needed.